Altigen AltiWeb 4.0 Spécifications télécharger pdf (Page 20)

AltiWeb Directory Structure

16 AltiWeb

Configuring IVR for Scenario 2

Scenario 2 demonstrates how to use AA/IVR in conjunction with AltiWeb.

For example, when the web caller clicks the Submit button (1), Web Call

connects and the Customer Support page appears. When the customer

clicks Sales (2), the Customer ID (3) and Product ID (4) pages follow

before the caller is put through.

Figure 13. Using IVR to push pages to the caller

sales_cid.htm

sales_pid.htm

IVR_top.htm

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Altigen AltiWeb 4.0 Spécifications Page 20