Altigen AltiWeb 4.0 Spécifications télécharger pdf (Page 13)

AltiWeb

AltiWeb 9

5. If the call goes to an AltiAgent user, the Caller Data window shows the

Form Data and URL history.

6. From this point, in addition to voice communication, the agent can

push and share web pages with the caller. For procedures, refer to the

section on “Viewing, Sharing, or Pushing Data” in the AltiAgent

Manual.

Customizing Contactaltigen.htm

You can use the Contactaltigen.htm page to collect caller information, and

automatically direct the call to a specific extension. This collected

information is then displayed on the agent’s screen.

Figure 7. Caller Data window in AltiAgent

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Altigen AltiWeb 4.0 Spécifications Page 13