Altigen ACM 6.5 Guide de l'utilisateur télécharger pdf (Page 291)

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MAXCS ACM 6.5 Administration Manual 277

4. To assign extensions to a group, select the group, and then click the Configuration

button below the Member Extensions panel.

Figure 2. Configuring a Line Park group’s member extensions

5. Select members for this Line Park group from the Non-Members list, and click the

Add button to move them to the Members list.

Members of a Line Park group can use their MaxCommunnicator or MaxAgent

applications to see and pick up calls parked for this group.

Any extension can park a call to any group. Any extension can pick up a call from

any group using #51 followed by the line park location, if allowed by MaxAdmin

configuration.

6. Configure the following Line Park options:

Park by System:

• Play greeting phrase to caller when parked—Select this option to have the

system play the greeting phrase you select from the drop-down box, before

playing music on hold. Specify whether to play the greeting once only, or every x

seconds.

• Play ring back tone to caller when parked—Select this option when you want

the caller to hear a ring back tone if the call has not been answered by any

extension or voice mail. If the call is answered and parked, the caller will hear a

greeting phrase and on-hold music.

• Enable Timeout—When you check this box, a line park call will time out after the

number of seconds set in the value box. Use the Timeout forward to drop-down

boxes to route the call to an AA, voice mail, or an extension/group.

Park by Extension User:

• Play greeting phrase to caller when parked—Select this option to have the

system play the greeting phrase you select from the drop-down box, before

playing music on hold. Specify whether to play the greeting once only, or every x

seconds.

The name of the

selected group

appears here

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Altigen ACM 6.5 Guide de l'utilisateur Page 291

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