Altigen MAXCS 7.0 Update 1 MaxCommunicator Manuel d'utilisateur télécharger pdf (Page 29)

MaxCommunicator Manual 23

Handling Calls

HAPTER

Handling Calls

MaxCommunicator call handling-related functions include:

• Answering calls, see page 23

• Dialing out, see page 24

• Placing calls on hold, see page 27

• Using call waiting, see page 27

• Transferring calls, see page 28

• Conferencing, see page 30

• Recording Calls, see page 41

• Using account codes, see page 42

• Using voice mail, see page 43

• Monitoring other extensions, see page 47

• Viewing the history of calls, see page 48

• Using the Contacts tab, see page 49

Answering Calls

To answer a call click the word Ringing in the call’s State cell. The

state changes to Connected.

Or, click the Connect button in the toolbar.

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MaxCommunicator™ 1
WARNING! 2
TRADEMARKS 2
Contents 3
CHAPTER 4 4
CHAPTER 5 5
CHAPTER 6 5
About MaxCommunicator 7
Installation 9
Uninstalling MaxCommunicator 10
Automatic Upgrade 10
Downgrade Procedure 11
6 MaxCommunicator Manual 12
Getting Started 13
Version Mismatch Dialog Box 14
Logging In Remotely 14
When Connection Is Broken 15
Overview of the Main Window 16
Click a Number to Make a Call 17
Status Bar 17
Toolbar Buttons 17
Call Information Panel 18
Tabbed Pages 19
Greetings 21
Shrinking MaxCommunicator 22
Customizing the Display 24
22 MaxCommunicator Manual 28
Handling Calls 29
Dialing Out 30
Dialing Speed Dial Numbers 31
Placing Calls on Hold 33
Using Call Waiting 33
Transferring Calls 34
Transferring to Voice Mail 35
Conference Calls 36
MeetMe Conference 38
Creating a Meeting 40
One Time Only Meeting 42
Weekly Meeting 43
Monthly Meeting 44
• Make someone else the host 46
Recording Calls 47
Using Account Codes 48
Using Voice Mail 49
Dealing with Voice Mail 50
Deleting Messages 51
Returning a Call 51
Attaching a Note 51
Forwarding Voice Mail 52
Reading the Monitor List 53
Viewing the Call History 54
Using the Contacts Tab 55
50 MaxCommunicator Manual 56
Configuring MaxCommunicator 57
• Enable Smart Tag 58
Smart Tags 59
Explorer 59
Select-n-Dial 60
Call Handling 61
Forwarding All Calls 62
Do Not Disturb 62
Call Waiting Options 63
One Number Access (ONA) 64
Configuration 65
Message Notification 67
Call Alert Options 70
Voice Mail Play Options 71
CRM Integration 72
Tab Layout 73
Theme Selection 74
72 MaxCommunicator Manual 78
Using MaxCall 79
The MaxCall Tab 80
Using a Phrase 80
Recording a Phrase 81
Reviewing a Phrase 81
76 MaxCommunicator Manual 82
Errors and Troubleshooting 83
Location 84

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Altigen MAXCS 7.0 Update 1 MaxCommunicator Manuel d'utilisateur Page 29

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