Altigen MAXCS 7.0 Update 1 New Features Guide Manuel d'utilisateur télécharger pdf (Page 24)

MaxCS 7.0 Update 1 New Features Guide Page 24 of 26

Product Number Destination

5001

1001

5002

1002

5003

1003

Here are the fields in the AgentTable table:

Field Name Field Type Description

Destination Text The transfer destination.

Extension Text The destination extension number.

Priority Number The call priority.

Skill Number The required skill level for the agent.

Here is an example of the data in this table:

Destination Extension Priority Skill

1001

101

1 4

1002

102

3 5

1003 103

5 6

Both tables have a “Destination” field, which will be used to link records of the two tables.

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Altigen MAXCS 7.0 Update 1 New Features Guide Manuel d'utilisateur Page 24