Altigen Advanced Call RouterTM Manuel d'utilisateur télécharger pdf (Page 17)

Advanced Call Router

Advanced Call Router Manual 13

Additional Advanced Call Router Features

Building SQL Queries

To build an SQL query that Call Router will send to your database, use the

CallerId Datasource dialog box. The customer informationretrievedfrom

your database will be used in the routing rule.

To open the Datasource dialog box, right-click on a data Item you want to

specify using information from an existing database. Select From user

database:

To build and SQL query:

1. Enter User Name and Password information for the database.

2. Enter information for the database you are querying against. For

example:

DSN - BankAccount

Table Name - AccountBalance

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Altigen Advanced Call RouterTM Manuel d'utilisateur Page 17