Altigen MAXCS 7.0 VRManager Manuel d'utilisateur

VRManager™ManualMAX Communication ServerRelease 7.0October 2013

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VRManager Manual 7CHAPTER 2Using VRManager AdminTo run VRManager Admin:1. Choose Start > Programs > VRManager > VRM Admin.2. Enter the VRM

8 VRManager ManualUser PageThe VRM User page shows the User List for VRManager clients and shows the workgroups, extensions, and systems that the use

VRManager Manual 93. To limit this user’s queries to certain workgroups, extensions, and systems, select the new user and click Edit. Enter the work

10 VRManager ManualNote: The Browse button is not available if VRM Admin is running on a different server than VRM Service.Storage PageOn the Storage

VRManager Manual 11Select one of the following conditions:• Automatic delete record without backup – VRM Admin will delete records without backing t

12 VRManager ManualCheck the Show multiple schedules checkbox to display and set up more than one schedule. You can add new multiple schedules, then

VRManager Manual 13Note: The Browse buttons are not available if VRM Admin is running on a different server than VRM Service.• Set Log Directory – U

14 VRManager ManualAdding ServersTo add a new MAXCS ACC/ACM server, do the following:Add servers at the AltiServ system1. Make sure the Centralized S

VRManager Manual 15the User Name edit box. If the account is local Administrator, just enter administrator. After adding a new server, VRM Service i

WARNING!Toll fraud is committed when individuals unlawfully gain access to customer telecommunication systems. This is a criminal offense. Currently,

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VRManager Manual 17CHAPTER 3Using VRManager ClientTo run VRManager Client:1. Choose Start > Programs > VRManager > VRM Client.2. Enter the

18 VRManager ManualAt the top is a menu bar, and below is a quick-access toolbar. At the bottom is a scroll bar for viewing the display columns.Note:

VRManager Manual 19File MenuSaving FilesTo save a file, click a voice record in the main window to highlight it, and click the Save As button. Or, r

20 VRManager ManualChange PasswordTo change your password: 1. Choose File > Change Password from the main menu. 2. Enter the necessary information

VRManager Manual 21The relational symbols for each condition include:= (equal)< (greater than)> (less than)>= (less than or equal to)<=

22 VRManager ManualSearching for All an Extension’s Voice RecordsIf you query a specified extension’s voice records and in that query you also specif

VRManager Manual 23• Workgroup• Length• Date• State – There are three states that a record file can be in: Delete: In this state, a record cannot b

24 VRManager ManualIf the media player is not defined, VRManager does not play the file, and instead opens a dialog box so you can assign a media pla

VRManager Manual 254. A window show the selected parameters. From there, select Print Setup, Preview, Print, or Export (as a tab-separated text file

VRManager Manual iContentsCHAPTER 1Installing VRManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Requirements . . . . . . . .

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Index VRManager Manual 27IndexAaddingclient users 8servers 14admin password, changing 9AltiWare ACM page 13automatic delete record without backu

Index VRManager Manual 28Ttoolbar 18Vvoice recordsplaying 22searching 20VRM AdminAltiWare ACM page 13log page 12pooling page 9storage page 10

VRManager Manual ii Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Searching Voice Records . .

VRManager Manual 1CHAPTER 1 Installing VRManagerVRManager performs recorded file management — indexing, converting, tracking, playback, reporting, a

2 VRManager ManualVRManager Client RequirementsVRManager client systems must meet the following requirements.Operating Systems supported:• Windows XP

VRManager Manual 3• Problems can occur if you use a Terminal Services or Remote Desktop connection to attempt to install a new instance of SQL 2008

4 VRManager ManualUpgrading from an Earlier Version To upgrade from VRManager Release 6.5 Update 1:1. Stop the VRM service.2. Run the Setup program.

VRManager Manual 5Setting Access Privileges• The directory of centralized records in the MAXCS ACC/ACM server must be shared fully with the VRManage