Altigen Advanced Call RouterTM Manuel d'utilisateur Page 1

AltiGenIP‐PBXFeatureOverviewAltiGen’s focus is on delivering world class VoIP communications solutions which meet all of yourbu

AltiGenIP‐PBXFeatureOverviewReady/Not Ready ‐ agent can set state to “ready” (#90) or“notready”(#91)toinformthesystemwhether

AltiGenIP‐PBXFeatureOverviewAutoAttendantFeaturesThe AA features provide quick and courteous processing ofall incoming calls. An

AltiGenIP‐PBXFeatureOverviewPress“0”OptionforExtensioninVoiceMail‐allowsacallerto press “0” while listening  to an extension

AltiGenIP‐PBXFeatureOverviewSystemandAdministrationFeaturesAAConfigurationFileExport‐letsyouexportyourcompleteAAconfigurationto

AltiGenIP‐PBXFeatureOverviewDNIS Name Display and Routing over IP Tie Trunk ‐ allowsfor DNIS information to be transferred to

AltiGenIP‐PBXFeatureOverviewMulti‐SiteVoIPManagementEnterpriseManagerVoIPdomain‐whennetworkingmultipleAltiGensystemsfromdifferent

AltiGenIP‐PBXFeatureOverviewUnifiedMessagingExchangeIntegration‐providesmessagesynchronizationbetweenMAXCSandaMicrosoftExchangese

AltiGenIP‐PBXFeatureOverviewUnifiedCommunicationsAltiGen’sIP‐PBXintegrationwithMicrosoftExchangeServer2007aimstobreakdown the tra

AltiGenIP‐PBXFeatureOverviewTrueMobilityforYourWorkforceManymanufacturesaretouting“Mobility”asthelatestbuzzword.However,allmob

AltiGenIP‐PBXFeatureOverviewMicrosoftWindows®basedMaxCommunicatorClientMCC,aWindowsPCbasedclientapplication,bringsquickandeff

AltiGenIP‐PBXFeatureOverviewIntegratedCallCenterAltiGen’scosteffectiveyetpowerfulcallcenterapplicationautomaticallyrouteinboundc

AltiGenIP‐PBXFeatureOverviewStandardIP‐PBXFeaturesAccountCodes‐allowstheusertoinputanaccountcodeoneach call to track teleph

AltiGenIP‐PBXFeatureOverviewDirectory Name Announcement ‐ the extension user’sdirectory name will be announced to the caller bef

AltiGenIP‐PBXFeatureOverviewMulti‐lingualsupport‐supportsmultiplesetsofsystemandcustomlanguagephrases.Upto9differentsetsoflan

AltiGenIP‐PBXFeatureOverviewAdvanceCallDistributionFeaturesAdvanced Queue Management Application ‐ enablesadvancedqueuingoptions: