Altigen AltiView Release 4.0 Guide de l'utilisateur Page 3
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- Table des matières
- MARQUE LIVRES
Noté. / 5. Basé sur avis des utilisateurs
Table of Contents
AltiView 4.0 User Guide iii
Contents
W
ARRANTY
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
V
C
HAPTER
1
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Client System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Session Licensing and License Upgrade Procedures . . . . . . . . . . . . 2
Installation and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Pre-Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installing AltiView on a Client System . . . . . . . . . . . . . . . . . . . . 4
Installing AltiView Voice Mail Service on AltiServ . . . . . . . . . . 4
Uninstalling AltiView. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Uninstalling AltiView Voice Mail Service at AltiServ . . . . . . . . 5
Microsoft Outlook Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
ACT/GoldMine Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
C
HAPTER
2
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Logging in from a Remote Location (IP Extension) . . . . . . . . . . . . 8
Hiding or Exiting AltiView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using the Windows Tray Phone Icon. . . . . . . . . . . . . . . . . . . . . 10
Resizing the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Call States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
C
HAPTER
3
Using AltiView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
About the Main Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
About the Calls List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Handling Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Dialing By Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Dialing By Name or Extension. . . . . . . . . . . . . . . . . . . . . . . . . . 18
Dialing Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Placing Calls on Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
- AltiView 1
- 4503-0001-4.0 2
- Contents 3
- Table of Contents 4
- Warranty 5
- Limitation of Liability 6
- Effect of State Law 7
- Sales Outside the U.S.A 7
- Installation 10
- 2 AltiView 4.0 User Guide 10
- Software Model Number 10
- # of (Simultaneous) 10
- Sessions License 10
- Upgrading Licenses 11
- Installation and Setup 12
- ACT/GoldMine Support 13
- Microsoft Outlook Support 13
- 6 AltiView 4.0 User Guide 14
- Getting Started 15
- To Log In 16
- Hiding or Exiting AltiView 17
- Resizing the Display 18
- Call States 19
- Error Messages 20
- 14 AltiView 4.0 User Guide 22
- Using AltiView 23
- About the Calls List 24
- Handling Calls 25
- Dialing By Number 26
- Dialing By Name or Extension 26
- Placing Calls on Hold 27
- Using Call Waiting 28
- Transferring Calls 28
- Conferencing Calls 29
- 22 AltiView 4.0 User Guide 30
- Using Voice Mail 31
- Listening to Your Voice Mail 32
- Returning the Call 33
- Attaching a Memo 33
- Forwarding Voice Mail 34
- AltiView 4.0 User Guide 27 35
- Creating a VM Group 36
- Changing a VM Group 36
- Deleting a Group 37
- Monitoring Extension Activity 38
- Reading the Monitor List 39
- Viewing the Call History 40
- Deleting Logs 41
- Attaching a Memo to an Entry 41
- Printing a History Log 41
- 34 AltiView 4.0 User Guide 42
- Apply Button and OK Button 43
- General Information 44
- Voice Mail Play Options 45
- Screen Pop and Auto Close 45
- Accessing Databases 45
- Call Handling 46
- Do Not Disturb 47
- One Number Access 48
- AltiView 4.0 User Guide 41 49
- 42 AltiView 4.0 User Guide 50
- Message Notifications 51
- Station Speed Dialing Setup 52
- System Speed Dialing 53
- 46 AltiView 4.0 User Guide 54
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